Find quick answers to common questions or reach out directly to the appropriate official EduConnect contact channel.
If you no longer have access to the EduConnect Android app, you can submit an account deletion request online.
Connect directly with our dedicated administrative, support, safety, and privacy teams.
School administrator applications, DBE directory inquiries, and institutional partnerships.
admin@educonnectapp.co.za →App technical queries, account help, class scheduling assistance, and payment queries.
support@educonnectapp.co.za →Reporting inappropriate content, harassment, or child safety (CSAM/CSAE) concerns.
safety@educonnectapp.co.za →POPIA compliance, personal data requests, and privacy inquiries.
privacy@educonnectapp.co.za →Quick answers to help you get started on EduConnect.
Download the EduConnect app on Google Play, create a student account, explore classes on Discover, and join live sessions with verified educators worldwide.
Educators complete qualification review, schedule public or private paid classes, and receive automated Paystack bank transfers based on revenue share tiers (Free 70%, Pro R299/mo 80%, Premium R499/mo 90%).
Principals or department heads search for their school in our 25,500+ DBE directory, upload an employment proof document, and submit for verification to access the School Admin Portal.
All registered EduConnect users receive 10 free daily AI queries for Socratic homework guidance. Expanded AI access is available through EduAI Basic (R99/mo, 20 msgs/day + 5 images) or EduAI Unlimited (R199/mo, unlimited usage & voice notes).
